Below are instructions on how to request a Tenancy Renewal.
1) If you don't already have an account for the Tenant Network Support Portal click the tab labelled Sign Up
2) Follow the on screen instructions and create a user account
3) Next click the tab labelled New Support Ticket
4) Select the type tenancy renewal
5) Complete all fields
5) When all fields are complete press submit
6) You will be notified by email that a ticket has been raised
7) We will respond to your ticket when it is received and you will be notified whenever we add a response to a ticket
If you're living in one of our student properties your property will remain on marketing list until your tenancy renewal fee is paid and your contract is signed. In order to secure your property for a further fixed term its important that you act quickly.
When a ticket is raised only communicate via the support portal, please do not call or email the branch for updates